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RETURNS 

Featherweight Outboards is committed to providing you the best customer satisfaction possible.  We do our best to offer quality parts at the lowest possible price.  We are not a huge marine store only committed to our bottom line.

We do however make mistakes and respectfully ask for your patience and understanding.  Returns are accepted under specific conditions:

  • There must first have been a mistake the listing, and then the rest of these conditions apply
  • Items must be in brand new, original condition
  • Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including all literature.
  • Products cannot be installed, used or disassembled or have any missing parts or hardware 

We cannot accept returns on custom or special orders and electronics.  If you have questions that aren't listed here, please email us.


Please note depending on availability, we may substitute another aftermarket or OEM product. You may receive any of the listed parts in the description.

SALES TAX

Sales tax of 8.9% is applicable for orders shipped within Washington only.


BACK ORDERS

Although we make every effort to prevent shortages or back orders, items do sell out of stock more quickly than anticipated, thereby creating a backorder situation.  We do our best to promptly remove these items from our store, however if you order an item that is out of stock, we will notify you via email or phone and inform you of any back order situation with approximate shipping date. We will gladly cancel any backorders per your request.

PAYMENT

We accept many forms of payment: Visa, Mastercard, Personal Checks (shipment will be held until funds clear), money orders, Paypal & Google Checkout.   Any E-Check payments via Paypal will be held until Paypal releases the funds.  All funds must be in USA dollars. 

For combined shipping - payment must be made in one transaction. If you have purchased multiple items, you must wait for a combined invoice to be sent. If I have quoted a shipping price previously, it is recommended that you send me a reminder email since I have been known to miss a few things now and then. :)

SHIPPING

Featherweight Outboards is a family business and shipping usually does not occur on weekends or holidays as this time is spent with our family.  99% of our orders are shipped within 12-48 hours.

Please understand that we can only be held responsible for when we ship and not when it arrives to you.  Any shipping carrier can and will take longer than their estimated delivery times.  

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