Store Policies

PAYMENT METHODS (All PRICES ARE IN AUSTRALIAN DOLLARS):

For Australia customers:

Paypal (cfashion@tpg.com.au)

Bank deposit/Internet transfer (Bank: St.George, A/C name: QQ BB Fashion, BSB: 112-879 A/C: 483 300 120)

Australian Post money order are acceptable

For overseas customers:

Paypal (cfashion@tpg.com.au)

Western Union money TRANSFERS (not money order) are acceptable

Please contact us for more details.

SHIPPING DETAILS:
We basically post your item the second business day after the payment appears. It normally takes 2~5 working days for Australia wide orders and 7~15 days for international orders, to arrive at your place. Australian customers can either receive AusPost registered parcel or express post. International orders are sent by AusPost international registered to overseas customers. Insurance, registered and other express services are available on request.

All parcels can be tracked. On the day that your order is shipped you will received an email confirming its despatch which includes a tracking code so that you can follow your order through to delivery. If there is a problem with your order, please email us.

Combined & Discount Postage: We do the combined postage by weight. You will see the shipping charge that is determined automatically before checkout when ordering online.

For International customers, all prices on our site are displayed in Australian Dollars (AUD). If you would like to view in different currency, simply click on 'Currencies' cutton, which you can find at bottom of page, and choose the one you prefer through the drop-down list. Prices do not include relevant overseas customs duties, foreign taxes or other fees which may be imposed and this is the responsibility of the customer. Please check with your local customs office for further information.

ALL ITEMS are sold at between 60-70% off retail prices during the current season. All items are shot on our own models or manufacturers' model. Please first compare and/or email with all questions before purchase. We will try our best to provide you with the most unique & latest celebrity styles, designer designs, finest quality and best prices to reach your satisfaction.

CLEAR & SIMPLE RETURN POLICY
Refund will be given as merchandise credit. If you are not happy with your purchase, we will offer you an exchange or store credit if you return it to us in the same condition within 14 days after you receive it. Postage and handling charges are not refundable.

FEEDBACK & COMPLAINTS
We always try to provide the fastest service to you - fast answering emails (normally immediately), rapid delivery and so on. We can't guarantee that things always go smoothly, as you know we are all human beings, but we DO guarantee we will always be here to help you and happy to solve the problem for you. Therefore, please feel free to contact us for any inquiry. 

We are looking forward to build up a pleasant business relationship in a short future with you. Have a lovely day!